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Passively Satisfied Aren’t Passive Nor Satisfied…
I recently attended a fantastic CMO conference in San Francisco where I was able to observe the mostly graceful dance between vendors and the CMO’s themselves as the group wove together conversations...
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Rise of the Chinese Smartphone Manufacturers
According to global market intelligence provider TrendForce, Chinese smartphone vendors will rise to “38.6 percent of the worldwide total” of smartphone sales by the end of 2014. As consumer interest...
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OnePlus One or OneMinus One?
In November we covered the new kids on the block in the smartphone market, Chinese manufacturer OnePlus. Their goal was to disrupt the market by selling high-end smartphones for more than half the...
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Sales Match Delight as Xiaomi & Huawei Threaten Samsung & Apple
On December 5th, Argus Insights published a blog detailing the Rise of the Chinese Smartphone Manufacturers, which examined the improvement in Huawei, Lenovo, and Xiaomi’s consumer buzz and delight,...
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Ring a ding ding: Ring Continues to Dominate A Slowing Doorbell Camera Market
The numbers are in. Ring continues to dominate the DIY Smart Doorbell Camera market with respect to consumer acceptance. Fully shedding the grumpy Doorbot customers, consumers rewarded Ring with a...
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Seeing Is Believing: Q1 2017 Consumer Perceptions of Smart Home Cameras
With the close of the first quarter of 2017, we can start culling through all of the consumer reactions to Smart Home devices they have purchased in the last three months. One market segment that is...
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ADT Just Blew Up Their App UX and Customers Are More Than A Little Annoyed
ADT’s Pulse App has never been one of the most loved Smart Home management apps on the market. While ADT has struggled to make the app customers use to control their monitoring service better with new...
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Q1 2018 Smart Home Provider Scorecard: Consumers love Xfinity more than...
I was reviewing the NPS scores for the big three Smart Home Providers, ADT, Vivint and Xfinity for Q1 2018. You might recall that ADT had some issues with a system upgrade in June of 2017 that caused...
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Sales Match Delight as Xiaomi & Huawei Threaten Samsung & Apple
On December 5th, Argus Insights published a blog detailing the Rise of the Chinese Smartphone Manufacturers, which examined the improvement in Huawei, Lenovo, and Xiaomi’s consumer buzz and delight,...
View ArticleClik here to view.
Ring a ding ding: Ring Continues to Dominate A Slowing Doorbell Camera Market
The numbers are in. Ring continues to dominate the DIY Smart Doorbell Camera market with respect to consumer acceptance. Fully shedding the grumpy Doorbot customers, consumers rewarded Ring with a...
View ArticleClik here to view.
Seeing Is Believing: Q1 2017 Consumer Perceptions of Smart Home Cameras
With the close of the first quarter of 2017, we can start culling through all of the consumer reactions to Smart Home devices they have purchased in the last three months. One market segment that is...
View ArticleClik here to view.
ADT Just Blew Up Their App UX and Customers Are More Than A Little Annoyed
ADT’s Pulse App has never been one of the most loved Smart Home management apps on the market. While ADT has struggled to make the app customers use to control their monitoring service better with new...
View ArticleClik here to view.
Q1 2018 Smart Home Provider Scorecard: Consumers love Xfinity more than...
I was reviewing the NPS scores for the big three Smart Home Providers, ADT, Vivint and Xfinity for Q1 2018. You might recall that ADT had some issues with a system upgrade in June of 2017 that caused...
View Article