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Sales Match Delight as Xiaomi & Huawei Threaten Samsung & Apple
On December 5th, Argus Insights published a blog detailing the Rise of the Chinese Smartphone Manufacturers, which examined the improvement in Huawei, Lenovo, and Xiaomi’s consumer buzz and delight,...
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Ring a ding ding: Ring Continues to Dominate A Slowing Doorbell Camera Market
The numbers are in. Ring continues to dominate the DIY Smart Doorbell Camera market with respect to consumer acceptance. Fully shedding the grumpy Doorbot customers, consumers rewarded Ring with a...
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Seeing Is Believing: Q1 2017 Consumer Perceptions of Smart Home Cameras
With the close of the first quarter of 2017, we can start culling through all of the consumer reactions to Smart Home devices they have purchased in the last three months. One market segment that is...
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ADT Just Blew Up Their App UX and Customers Are More Than A Little Annoyed
ADT’s Pulse App has never been one of the most loved Smart Home management apps on the market. While ADT has struggled to make the app customers use to control their monitoring service better with new...
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Q1 2018 Smart Home Provider Scorecard: Consumers love Xfinity more than...
I was reviewing the NPS scores for the big three Smart Home Providers, ADT, Vivint and Xfinity for Q1 2018. You might recall that ADT had some issues with a system upgrade in June of 2017 that caused...
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